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| Issue | Resolution |
|---|---|
| Return Policy | At Rudrm, all offerings are certified and abhimantrit within sacred temple tradition. For this reason, returns are not accepted, as returning such items would hamper their purity, sanctity, and spiritual dignity. |
| Assurance of Authenticity | Every Rudrm offering is presented with spiritual reverence and temple-backed authenticity. As these sacred items are prepared and handled with devotional care, they are considered non-returnable. |
| Received the wrong item | Please contact us within 2 days of delivery at officialrudrm@gmail.com or call 9205579697. |
| Received a damaged product | Kindly share clear photos of the item along with your Order ID via email within 5 days of delivery for resolution. |
| Want to cancel before dispatch | Cancellation requests may be accepted only if raised promptly before dispatch. Please email us as soon as possible after placing the order. |
| Order already dispatched | Once an order has been dispatched, cancellation is not possible. In case of a genuine issue such as damage or incorrect item, our team will review the matter and guide you further. |
| Order marked delivered but not received | Please contact us within 72 hours of the delivery status update so the matter can be investigated and addressed appropriately. |
| Refund eligibility | Refunds are considered only in approved cases such as receipt of a damaged item or an incorrect product. Non-returnable abhimantrit items are otherwise not eligible for return or refund. |
| Non-returnable cases | All certified and abhimantrit products are non-returnable by nature. Opened, used, or spiritually handled items are not eligible for return. Change-of-mind requests are also not accepted. |
Still need help? Reach us at officialrudrm@gmail.com or call 9205579697. We will be happy to assist with sincerity and care.








